Expert
Age-Friendly and
Accessibility Advice
Expert
Age-Friendly and
Accessibility Advice

Our
Services

Strategic Planning
We work with clients to design and develop strategies that support age-friendly and inclusive businesses and communities.
Strategic
Planning

Building Age-Friendly
Communities
We support municipalities and developers to plan and build age-friendly communities.
Age-Friendly Communities

Policy and Procedure Development
We specialize in drafting policies for highly visible programs and services that support vulnerable populations, such as seniors and people with disabilities.
Policy and Procedure Development

User Experience Audit
We identify pain points in your customers’ journey and built environment, and recommend areas for improvement.
User Experience Audit

Customer Journey Mapping
We apply user experience audits, customer feedback and updated policies to create an improved end-to-end customer experience.
Customer Journey Mapping

Stakeholder Engagement
We lead large scale stakeholder engagements to identify needs and design programs that deliver a consistent experience for all users.
Stakeholder Engagement

Accessibility Training
We provide accessibility training for employees to increase awareness and sensitivity and support inclusion initiatives.
Accessibility Training

Group Facilitation
We lead group facilitation exercises with employees, customers and clients to identify areas for improvement.
Group Facilitation