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VIA Rail 

Universal Accessibility Policy 

(in partnership with Left Turn Right Turn Transit Consulting)


VIA Rail is committed to a barrier-free experience for all of its passengers. Following the passage of Bill C-81, An Act to ensure a barrier-free Canada, VIA Rail retained O’Hara Aging + Accessibility to prepare and support the implementation of a Universal Accessibility Policy. This ongoing work includes:

  • Reviewing the current accessibility policies/work/assessments of VIA Rail

  • Benchmarking VIA Rail existing policy against industry leaders in accessibility policy and universal design from across the globe

  • Creation of new policy 

  • Policy implementation plans for all of VIA’s main hubs including Halifax, Montreal, Toronto, Winnipeg and Vancouver

  • Change management plan to foster a commitment to accessibility across the organization


VIA Rail must complete this phase of policy implementation by June 25, 2020.

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